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Utility-Facing Solutions

Tools For Your Implementers and Staff

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Utility-Facing Solutions

Agentis technology can be configured to fit the exact needs of each unique utility. All Agentis technology products contain elements that are both utility facing, meaning your staff are the end-users, and customer-facing, meaning individual businesses in your service area are the end-users.

How Will Your Staff Interact With The Agentis Platform?

Agentis designs products that enable your staff to better serve business customers.

Customer Data

Segmentation & Analysis

Administration & Branding

Enablement Modules

End Users

Advisor Portal

The Agentis Customer Engagement Portal contains a utility-facing portion that provides both back-end administration capabilities, as well as powerful reporting, behavior tracking, and client engagement tools. Your staff can easily log in as a client to view their unique usage data and trends. This is especially valuable for customer support or call center staff, as it allows them to quickly and easily see customer-specific and multi-location account information.

Report Builder

Generate personalized, branded reports in seconds. The Report Builder tool allows your staff to select relevant energy visualizations, upload photos from site visits, and add notes or comments, then export everything as a sharable PDF file that is branded with your program information.

Contractor Connect

The Contractor Connect marketplace allows utility staff to track interest in specific programs, as well as key metrics like the completion rate, average time, and more. Utility professionals can also track the reviews for individual trade allies, allowing them to better vet and refine their pool of trusted partners.

Explore Solutions By Initiative

We understand that every utility has a unique regulatory environment, consumer demands, and corporate strategy, and we know how critical it is to have tools configured to fit those challenges. Agentis products are designed for "Engagement" which means they can drive a wide variety of business results including energy efficiency, customer satisfaction, and cost-of-service reduction.