Simple, effective, self-service and appointment setting. Connecting business customers with utility vetted trade allies to complete projects or perform assessments.
Deep insights and analytics on jobs requested, completed, satisfaction, and more. Empowering utility staff to better understand and better manage programs.
Possible new revenue streams collected from leads referred to trade partners. Delivering project leads to trade partners via an open or closed network job board.
Contractor Connect acts as a "smart marketplace" bringing together local trade allies with businesses interested in capital improvement projects, increasing satisfaction and establishing your position as an energy leader.
VOC research shows that a digital self-service interface is preferred to a phone number 9 out of 10 times. Contractor Connect enables your customers to quickly browse, select, and schedule jobs with third party contractors.
Contractor Connect provides your staff with valuable data that highlights problem jobs or contractors or and identifies potential opportunities. Easily track contractor reviews, program cancelation/close rates, and project volume over time.
Contractor Connect is configured for either an open or closed network. Once the software filters jobs that fit the contractor’s capabilities, the contractor can choose to confirm or deny them. The Utility may choose to charge a referral fee for each completed job. Increasing the volume of new projects helps everyone involved.