Contractor Connect

Building a better marketplace for utilities, contractors, and business customers

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Because engagement happens across the whole energy ecosystem

Happier Customers

Simple, effective, self-service and appointment setting. Connecting business customers with utility vetted trade allies to complete projects or perform assessments.

Better Tracking

Deep insights and analytics on jobs requested, completed, satisfaction, and more. Empowering utility staff to better understand and better manage programs.

Additional Revenue

Possible new revenue streams collected from leads referred to trade partners. Delivering project leads to trade partners via an open or closed network job board.

Empower Your Energy Ecosystem

Contractor Connect acts as a "smart marketplace" bringing together local trade allies with businesses interested in capital improvement projects, increasing satisfaction and establishing your position as an energy leader.

Improve Customer Satisfaction

VOC research shows that a digital self-service interface is preferred to a phone number 9 out of 10 times. Contractor Connect enables your customers to quickly browse, select, and schedule jobs with third party contractors.

Manage Programs More Effectively

Contractor Connect provides your staff with valuable data that highlights problem jobs or contractors or and identifies potential opportunities. Easily track contractor reviews, program cancelation/close rates, and project volume over time.

Generate More Revenue

Contractor Connect is configured for either an open or closed network. Once the software filters jobs that fit the contractor’s capabilities, the contractor can choose to confirm or deny them. The Utility may choose to charge a referral fee for each completed job. Increasing the volume of new projects helps everyone involved.

Setting Up A Contractor Connect Marketplace

Step 1 - Customer Survey

Business customers enter the portal after clicking on information about a utility program - they are prompted to fill out a short survey.

Step 2 - Filtering

The software reads the customer posting and filters the contractors that match that job.

Step 3 - Scheduling

The customer and contractor schedule work at a convenient time via the portal.

Step 4 - Tracking and Ratings

Information about the job is automatically logged in the system. The customer receives a survey after the job is complete to review the contractor.

Explore Solutions By End User

The Agentis customer engagement platform is sold exclusively to utilities. Learn more about how utility partners and their business customers benefit from Agentis technology

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