Agentis is a Chicago-based data analytics and SaaS platform provider that empowers energy providers and their business customers to optimize energy consumption. Our SaaS customer engagement platform has been deployed to over 1.5 million businesses nationwide and growing. We combine our strengths of data visualization, data science, and software development to create compelling and powerful customer experience. At the intersection of Clean Tech and Information Technology, Agentis has an exciting and compelling mission with a very passionate and talented team leading the charge.
Interested in making a positive impact and creating great technology? We’re looking for a Customer Success Manager, inspired and motivated every day, to deliver excellent customer service to our client base. The Customer Success Manager will work closely with our utility clients to drive continuous improvement of the product, find new opportunities for growth, and manage the overall relationship.
As the main point of contact for our clients, we uphold high expectations for our level of service. Our Customer Success Managers will be responsible for leading regularly scheduled bi-weekly meetings with the customer, organizing and tracking feedback lists from our end users, and providing customer-specific statistics on usage. The Customer Success Manager will also assist with our growing marketing and site usage within the customer footprint.
Agentis is an equal opportunity employer. Agentis Energy offers a competitive salary, benefits and bonus structure based on experience and performance. We value teamwork, innovation and productivity and foster an exciting and committed work environment that will help you become successful and grow in your position. EEO Employer. No recruiters or phone calls, please. Agentis Energy does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Agentis Energy’s property, and Agentis Energy will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.Apply Now