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Data-Driven, Personalized Reports for Small Business Customers

 
 

Start New Conversations with Underserved Customers

Business Energy Reports

Small- and medium-business customer portfolios are highly diverse—making outreach a challenge. Agentis creates targeted direct mail and email campaigns using Business Energy Reports (BERs) and other marketing initiatives that enhance customer relationships and engage customers in utility-promoted programming.

Here's How They Work:

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STEP 1:

Using intelligent filtering, Agentis ensures mail is posted to the most probable accounts.

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STEP 2:

A customer outreach campaign is designed to drive strong awareness and understanding of the upcoming Business Energy Reports SMBs will receive.

STEP 3:

Agentis delivers a finished energy report that is rich with customer-centric content that can ultimately be tailored by the business to their liking.

STEP 4:

Utilities receive detailed reports to account for total SMB program impact.

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Speak Directly to Customers

Promote programs and incentives, opportunities and any other utility messaging directly to the SMB with multiple messaging sections on every Business Energy Report.


Answer What Customers
Want to Know

Customers always want to know “Why is my bill up?” BERs answer that question and more! In fact, Agentis-treated business customers claim to make 34% fewer calls to their utility.

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Deliver Relevant Solutions

The Agentis Recommendation Engine ensures that each customer receives BER content and solutions that best fit their business, increasing the likelihood for that customer to take a prescribed energy efficiency action.


Let Customers Decide

When paired with Agentis' Energy Engagement Software, customers can easily tailor the BER content important to them and the way they do business. Choose from different chart views or other content more relevant to enrich the mail experience.

 

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