94%
Agentis-enabled customers are satisfied with their platform experience 94% of the time.
Agentis-enabled customers are satisfied with their platform experience 94% of the time.
More than half of recipients report sharing Agentis BERs with their colleagues.
Agentis users make 34% fewer customer service calls.
Verified behavioral savings of 2.76% daily usage from the Customer Engagement Portal.
Nearly all recipients report knowing about utility programs after receiving an Agentis BER.
78% of Agentis users report managing their energy usage differently.
What does it take to make a successful digital experience? Our engineers have created powerful data visualizations, flexible reporting capabilities, and innovative communication techniques, but the single most important aspect of every tool we create is getting the customer to actually use it. At Agentis, we prioritize engagement over everything else. Our Design Thinking methodology guarantees more customer logins, more returning visitors, more active accounts, and a better overall experience. After all, the most advanced energy tools are completely useless if you can't get customers to use them.
Agentis Partners With Oracle OPower
Agentis and Oracle Utilities Opower are partnering to help utility companies better engage and drive energy savings for every customer. By combining Agentis’ software in the utility business segment with Oracle’s leading customer engagement and energy efficiency solutions, utilities will now be able to actively connect each type of customer with personalized insights that drive action and verified energy savings.
Customer Engagement Portal
Business Energy Reports
Advisor Portal
Contractor Connect
A large Midwestern utility saw 2.76% energy efficiency savings due to behavioral changes after implementing the Agentis customer engagement portal.
Download The ReportRick Tonielli, Senior Energy Efficiency Program Manager at an Agentis utility partner, explains the benefits of The Agentis Platform to "increase our level of service and customer satisfaction."
Ready to engage your business customers? Agentis delivers a powerful technology platform that was custom designed for business customers. We understand the unique challenges energy providers face when dealing with highly segmented non-residential customers, and we are here to help you better engage them.
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