Reimagine The Customer Experience

Saas Solutions For Energy Providers

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Business Customers Are Underserved By Utilities

Energy Efficiency

80% of business customers want to receive personalized energy tips and promotions from their utility, but only 35% report getting those today.

Customer Satisfaction

The average JD Power score for business customers is 31% lower than the average for residential, yet utilities spend less on customer experience initiatives for business accounts on average.

Cost-of-Service

A typical business account has more rate options, more complex usage, and more difficult questions for your call center and field teams, but few utilities have tools that enable their business support staff.

Your Business Customers Want

Personalized Insights

Data doesn't matter if you can't translate it into something the customer actually cares about. Businesses want clear, actionable savings tips, rate plan suggestions and comparisons, and easy to complete next steps.

Greater Control

The current energy relationship is too one-sided. Your customers want to better understand renewable options, they want to visualize energy trends, and they want to know about new technologies, services, and products that could benefit them.

Deeper Support

Energy Providers are critical to the operations of every business they serve. The utility needs to understand the importance of that dynamic and work to remove friction from every interaction, whether on the phone or in person.

Energy Tools Your Customers Actually Use

What's the point of an energy portal if nobody logs in?

We've invested in powerful data visualizations, flexible reporting capabilities, and innovative communication techniques, but the single most important aspect of every tool we create is getting the customer to actually use it

That's why Agentis takes a different approach to engagement. We're focused on creating useful solutions that guarantee more customer logins, more returning visitors, more active accounts, and a better overall experience.


Customers Love Agentis

The Agentis Saas Platform

Digital Energy Experience

Small Business Engagement

Call Center & Field Staff Tools

Services Marketplace

Technology Configured For You

Each of our utility partners has a unique regulatory environment, goals, and key performance indicators. Agentis provides modular technology solutions that are configured to best fit your needs. Let's find the solution that's right for you.

Agentis Technology Suite

Success Stories - Delivering Measurable Increases In Satisfaction

Increasing Customer Service and Satisfaction

Rick Tonielli, Senior Energy Efficiency Program Manager at an Agentis utility partner, explains the benefits of The Agentis Platform to "increase our level of service and customer satisfaction."

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Here to help.

Ready to engage your business customers? Agentis delivers a powerful technology platform that was custom designed for business customers. We understand the unique challenges energy providers face when dealing with highly segmented non-residential customers, and we are here to help you better engage them.

Questions? Get In Touch